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Common questions answered

Frequently Asked Questions

We ship Monday through Friday. Stock orders typically are processed within 24 – 48 hours. Custom products on average take 4 – 6 weeks for complete processing.

If you need your order by Christmas please call us before you place your order!

There are multiple ways to create an account. The standard way is to create an account while going through the check out process. Another way to create an account and start accruing additional savings is to sign up to the Earring Club!

Standard orders: Your default shipping address can be found under My Account > Addresses. This will change the address that is populated on check out.

Subscription Address: Subscription addresses can be updated by going to My Account > Subscriptions you will find the address form specifically for subscriptions there.

We do have an option to store your credit card securely on The Rowdy Rose.

You will need to check “Securely Save My Card” on check out to bind it to your account.

We use industry standard encryption to keep your data safe. To update your card on file you can visit My Account.

We will gladly accept items returned up to 30 days after your order has been delivered. Returns are limited to damaged or defective items.

Due to the uniqueness of custom products we can not accept any returns for those items, custom orders are not eligible for returns.

All returns require pre-authorization, please reach out to us at [email protected]

Returns can be mailed to:

The Rowdy Rose
21015 West White Feather Lane
Wittmann, AZ 85361

Please contact us as soon as possible by emailing us at [email protected] and please reference your order number in that email and we will be happy to assist.

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Custom Order Steps

Here's how it works!

At The Rowdy Rose we want to make sure we create products exactly as you want them so they are something you will love forever.

0-3 weeks using our Custom Order Form

Once you complete the first step of submitting your order, Katie, the owner of the company, then hand draws your order.  She sends it to our graphic designer.  He then creates a mock up for you to approve, which we do free of charge to make sure you love your design.  Once you approve your design and it is perfect, we will then send you an invoice. After it’s paid, we will send your order to production to get started.

0-3 weeks using our Custom Products Store

After checking out with your order, Katie, the owner of the company, then hand draws your order.  She sends it to our graphic designer.  He then creates a mock up for you to approve, which we do free of charge to make sure you love your design.  Once you approve your design and it is perfect, we will then begin production on the order.

3-8 weeks

Our production team will work hard to bring your products to life.  When complete, we will send you photos and get them shipped out to you!

Annual Subscription DealOnly available in December, then it is gone!

Get a matching cuff ($60 value) that match your January earrings perfectly for FREE!

Free shipping for all of your Club earrings!

And all of the other amazing benefits of being an Earring Club Member!

No thanks! Click to continue to subscribe monthly.

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